Friday, June 1, 2007

Fast Food and Gas Station Useless Bantar...

I'm sure many of you have noticed. I'm finding that at a lot of the fast food joints... McDonald's, Burger King, Wendy's... they're new motto is "let's be friends".

You drive up to the drive through window. And obviously based on mandate, I'm asked "How are you doing today?" by the nice young 16 year old in the drive through window. Now I'm not against pleasantries and all, but give me a break. I am here to order food. I really could care less about adding to the process by exchanging niceties.

Here's my recommendation... just say "Welcome to Wendy's". Don't make me exchange useless dialogue. Just let me figure out what I want. How about this, you guys focus on making sure my order is correct and that I get my damn napkins, and I'll focus on making sure I order as quickly as possible so that I don't slow the line down. I'll also make sure I have enough money to pay you for my burger. The marketing or management geniuses at these fast food restaurants need to understand that me getting what I want is all that I care about. Nothing pisses me off more than driving away and discovering you're missing part of my order. I'm willing to go without the banter. Just give me what I want and make it right.

Oh yeah, and while I'm at it... the new gas station thing over the speaker god's when I'm getting ready to pump my gas. "Welcome Pump 5, we'll see you inside when you're done pumping your gas". Obviously, you want me to know that you know I'm here pumping gas. You obviously don't want me to steal the gas. But for God's sake, cut the crap and just let me pump. If I was going to steal the gas, I'd steal the gas, whether you said hello or not. We KNOW we have to pay. We KNOW we'll go to jail if we don't. Cut out the stupid "welcome to pump 5" comments. It's a waste of energy. I'd rather wait a quick second while the clerk turns on my pump. But don't say stupid shit to me. It's demeaning and pisses me off almost as much as paying $3.79 per gallon for gas.